How do I pay for my care?

Direct Debit is the simplest way to pay for your fees. It means that you do not have to go through the process of paying by a bank transfer or posting a cheque and ensures that you will avoid any late payment fees. You also have the peace of mind that all payments are protected through the Direct Debit Guarantee scheme.

We do offer the option of paying by other methods such as bank transfer, by card over the phone or by cheque, however please note that if you choose to pay by any method other than Direct Debit this will incur an administration fee of £5 per invoice.

Direct Debit

To sign up for our Direct Debit service, simply click on the website link below and enter your details:

Setup your Direct Debit here

By signing up for our direct debit scheme it means that you do not have to go through the process of paying by a bank transfer, card payment or posting a cheque. It also provides our clients with the peace of mind that all payments are protected under the Direct Debit Guarantee scheme which ensures:

  • An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit
  • Advance notice if the date or amount changes
  • The right to cancel at any time

Direct Debit timings

Regarding timings, please note that Direct Debit payments will be charged as follows:

  • Working Day 1 (Tuesday): Invoices sent to you 4-weekly by email or by post
  • Working Day 2 (Wednesday): Direct Debit payment created by Carefound Home Care and a notification email sent to you
  • Working Day 4 (Friday): Charge made to your bank account
  • Working Day 7 (Wednesday): Payment received by Carefound Home Care

Bank transfer

Please see your invoice for our bank details into which a bank transfer may be made. Please note that if you choose to pay by this method it will incur an administration fee of £5 per invoice.

By card over the phone

Please telephone your local care management team between 9am and 5pm, Mon - Fri and we will process your payment over the phone. Please note that if you choose to pay by this method it will incur an administration fee of £5 per invoice.

By cheque

Please send a cheque to your local care management office payable to Carefound Home Care. Please note that if you choose to pay by this method it will incur an administration fee of £5 per invoice.

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