What is the care management system?

Historically we have stored and created paper records regarding your care in a folder called the ‘Home Record’.

Access Care Planning is a digital system which enables your carer(s) to record all their notes regarding your care using a secure ‘app’ on their mobile telephone.

Information regarding your care is then instantly available to your care management team in the office, enabling us to monitor the delivery of your care in real time and ensure our service is as responsive and effective as possible. You and your loved ones also have the option of viewing this information should you wish to.