Why are we using Access Care Planning?
Access Care Planning is another way that we are seeking to provide you with the best possible home care service and it significantly improves how information is shared across and between services, families and loved ones.
Some of the benefits of Access Care Planning include:
- Transparent: You can view all important information about your care including copies of your care plan and needs assessments, details of past and future care visits including who is due to attend and all notes and records produced during your care visits including medications
- Responsive: Information regarding your care is instantly available to your care management team in the office, enabling us to monitor the delivery of your care in real time and ensure our service is as responsive and effective as possible
- Peace of mind: You can give permission for your loved ones to access it on their mobile phone or tablet computer enabling them to keep updated and connected – a great tool for loved ones on the move or living further away
- Secure: All digital records are stored as encrypted data which means increased security and safety over your confidential information
Related Articles
How do I access my care notes?
Should you wish to access your care notes and records you can simply contact your local care management team who will be able to grant you access to your digital care file. Alternatively, you can ask your carer to show you your digital care file when ...
How can my loved ones access my care notes?
Should your loved one(s) wish to access your care notes and records you can simply contact your local care management team who will help you complete the process of granting them access to your digital care file. Before your loved one(s) can access ...
What is the care management system?
Historically we have stored and created paper records regarding your care in a folder called the ‘Home Record’. Access Care Planning is a digital system which enables your carer(s) to record all their notes regarding your care using a secure ‘app’ on ...
How do I use the care management app?
Downloading the app Once we have received your request to access your digital care record (or that of a loved one) we will set up your access. In order to view the app you will need to go to the Google Play Store or the Apple App Store and download ...
Do I have a paper copy of my care plan?
Copies of your care plan and needs assessments will be provided for you to review and agree before care begins in a format of your choice, including paper, email or on our care management app. Paper copies of your care plan and needs assessments are ...